Frequently asked questions
Can't find what you're looking for? Contact us directly and we'll get back to you within 24-48 hours.
Workshops & courses
What's the difference between a Live Workshop, a Fast Track Batch and a Recorded Course?
Live Workshops are short, focused live sessions on a specific topic. Fast Track Batches are multi-week live batches covering a full syllabus area. Recorded Courses are self-paced — you get access to pre-recorded lessons and can watch on your own schedule.
How do I join a live session after enrolling?
Once your payment is confirmed, you'll receive the joining details by email ahead of the session. Recorded Course access is granted directly through your confirmation email.
What if I miss a live class?
Reach out to us with your enrollment details and we'll see what can be arranged, depending on the specific workshop or batch.
1:1 Sessions
How much does a 1:1 session cost?
1:1 sessions are tailored to your specific need, so pricing is confirmed after your request. You can see an indicative starting price on the Book a 1:1 Session page.
How soon will I hear back after requesting a 1:1 session?
We usually confirm a slot within 24-48 hours. If your preferred date or time doesn't work, we'll suggest an alternative.
Payments & enrollment
What payment methods are accepted?
Payments are processed securely through Razorpay, which supports cards, UPI, net banking and popular wallets.
Can I get a refund if I change my mind?
Please see our Refund & Cancellation Policy for details on eligibility and timelines.
I paid but haven't received a confirmation email — what should I do?
First check your spam folder. If you still don't see it, contact us with your payment details and we'll sort it out.